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"editable": false, "defaultValue": null, "domain": null, "name": "objectid", "length": 4, "alias": "ObjectID", "type": "esriFieldTypeOID" }, { "nullable": false, "editable": false, "defaultValue": null, "domain": null, "name": "globalid", "length": 38, "alias": "GlobalID", "type": "esriFieldTypeGlobalID" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "image", "length": 255, "alias": "image", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "title", "length": 255, "alias": "Home Affairs Tool", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "summary", "length": 255, "alias": "summary", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "introductions", "length": 255, "alias": "Introduction:", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "general_instructions", "length": 255, "alias": "General Instructions:", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "precision": 1, "name": "visit_d", "length": 29, "alias": "Date of visit", "type": "esriFieldTypeDate" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "name", "length": 255, "alias": "Full Name of the Monitor", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "org", "length": 255, "alias": "Organisation", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "telephone", "length": 255, "alias": "Contact Number", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "email", "length": 255, "alias": "Email Adress", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "in_name", "length": 255, "alias": "Full Name of Interviewee", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "in_cell", "length": 255, "alias": "Contact Number", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_district_municipality", "type": "codedValue", "codedValues": [ { "code": "Amajuba", "name": "Amajuba" }, { "code": "Ethekwini", "name": "Ethekwini" }, { "code": "Harry Gwala", "name": "Harry Gwala" }, { "code": "iLembe", "name": "iLembe" }, { "code": "King Cetshwayo", "name": "King Cetshwayo" }, { "code": "Ugu", "name": "Ugu" }, { "code": "Umgungundlovu", "name": "Umgungundlovu" }, { "code": "Umkhanyakude", "name": "Umkhanyakude" }, { "code": "Umzinyathi", "name": "Umzinyathi" }, { "code": "Uthukela", "name": "Uthukela" }, { "code": "Zululand", "name": "Zululand" } ] }, "name": "district_municipality", "length": 255, "alias": "1. District Municipality", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "local_municipality", "length": 255, "alias": "2. Local Municipality", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "ward", "length": 255, "alias": "3. Ward", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "facility_name", "length": 255, "alias": "4. Name of the Facility", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_facility_size", "type": "codedValue", "codedValues": [ { "code": "small", "name": "Small" }, { "code": "medium", "name": "Medium" }, { "code": "large", "name": "Large" } ] }, "name": "facility_size", "length": 255, "alias": "5. Size of the Facility", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "offered_service", "length": 255, "alias": "6. List of Services Offered", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_facility_capcity", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "other", "name": "Other" } ] }, "name": "facility_capcity", "length": 255, "alias": "7. Is the Facility Operating at Full Capacity?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "fac_comm", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "fac_comm_other", "length": 255, "alias": "Specify", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_nos", "type": "codedValue", "codedValues": [ { "code": "operating hours1", "name": "7:30-15:30" }, { "code": "operating hours2", "name": "08:00-15:30" }, { "code": "operating hours3", "name": "08:00-16:00" }, { "code": "operating hours4", "name": "9:00-15:30 (Every last Wed of the month)" } ] }, "name": "nos", "length": 255, "alias": "8. Normal Operating Hours", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_facility_nos", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "other", "name": "Other" } ] }, "name": "facility_nos", "length": 255, "alias": "9. Is the Facility operating under normal operating hours?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "fac_nos_other", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "specify", "length": 255, "alias": "Specify", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "p_address", "length": 255, "alias": "10. Physical Address", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_land_ownership", "type": "codedValue", "codedValues": [ { "code": "government", "name": "Government" }, { "code": "private", "name": "Private" } ] }, "name": "land_ownership", "length": 255, "alias": "11. Land Ownership", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "f_contact_details", "length": 255, "alias": "12. Facility Contact Details", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "f_manager_fn", "length": 255, "alias": "13. Facility Manager Full Name", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "f_manager_cd", "length": 255, "alias": "14. Facility Manager Contact Details", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "staff_number", "alias": "15. Number of Staff", "type": "esriFieldTypeInteger" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_sufficient_staff", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "other", "name": "Other" } ] }, "name": "sufficient_staff", "length": 255, "alias": "16. Are the staff numbers sufficient to handle the service delivery operations to the community?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "suff_comm", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "specify_suff", "length": 255, "alias": "Specify", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_ict_access", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "other", "name": "Other" } ] }, "name": "ict_access", "length": 255, "alias": "17. Does the facility have access to ICT?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "ict_comm", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "specify_ict", "length": 255, "alias": "Specify", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_internet_connections", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "other", "name": "Other" } ] }, "name": "internet_connections", "length": 255, "alias": "18. Does the facility have a strong and reliable internet connection?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "intcon_comm", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "specify_intcon", "length": 255, "alias": "Specify", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_tech_issues", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "other", "name": "Other" } ] }, "name": "tech_issues", "length": 255, "alias": "19. In the past 30 days, has there been any disruptions to services due to systems/ technical Issues?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "techi_comm", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "specify_techn", "length": 255, "alias": "Specify", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_modernized", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "other", "name": "Other" } ] }, "name": "modernized", "length": 255, "alias": "20. Is the facility modernized?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "mod_comm", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "specify_mod", "length": 255, "alias": "Specify", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "modernized_id_app", "alias": "21. On average how many smart card ID applications are processed per day?", "type": "esriFieldTypeInteger" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "contractor_name", "length": 255, "alias": "1. Name of the Contractor Company", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "impl_agent", "length": 255, "alias": "2. Implementation Agent", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "precision": 1, "name": "constr_date", "length": 29, "alias": "3. Construction Start Date", "type": "esriFieldTypeDate" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "precision": 1, "name": "constr_end_date", "length": 29, "alias": "3.1 Construction end Date", "type": "esriFieldTypeDate" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_fitting", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "fitting", "length": 255, "alias": "4. Are the facility's buildings, fittings and fixtures well maintained?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "comment_constr", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_furniture", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "furniture", "length": 255, "alias": "5. Is the furniture is well maintained?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "com5", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_infra_norms", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "infra_norms", "length": 255, "alias": "6. Is the infrastructure in line with the prescribed norms and standards?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "com4", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_building_levels", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "building_levels", "length": 255, "alias": "7. Are all facility building levels above ground floor level adequately protected through balustrades, parapet walls, and some sort of handrail?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "com3", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_drainage", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "drainage", "length": 255, "alias": "8. Are there visible drainage mechanisms on all relevant areas within the facility?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "com2", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_ventilation", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "ventilation", "length": 255, "alias": "9. Is there visible ventilation on all relevant areas within the facility?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "com1", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_capacity", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "capacity", "length": 255, "alias": "10. Does the facility have sufficient capacity for the estimated number of users it serves", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "coom_as", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_adequate", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "adequate", "length": 255, "alias": "11. Does the facility have adequate, safe and sufficient Parking for visitors?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "numberb", "alias": "Total number of bays", "type": "esriFieldTypeInteger" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_adequated", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "adequated", "length": 255, "alias": "11.1 Are the bays adequate?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_sufficient", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "sufficient", "length": 255, "alias": "11.2 Are the bays suffient?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_safe", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "safe", "length": 255, "alias": "11.3 Are the bays safe?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "coment", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_disabilities", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "disabilities", "length": 255, "alias": "12. Are all areas of the facility accessible for all visitors, including those with Disabilities?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "comme", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_egress", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "egress", "length": 255, "alias": "13. Is there means of egress (a point of departure) that is suitable for people with disabilities to use in the event of any sort of emergency?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "co", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_asset_register", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "asset_register", "length": 255, "alias": "14. Does the facility maintain an asset register which includes a record of all devices and technology?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "commm", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_asset_register_audited", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "asset_register_audited", "length": 255, "alias": "15. Is the asset register audited annually by internal and external auditors?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "com", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_maintance_plan", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "maintance_plan", "length": 255, "alias": "16. Does the facility have a maintenance plan for all assets?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "comm", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "sanitation_facil", "length": 255, "alias": "1. What type of Sanitation Facilities does the facility have? Please select from the list below.", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "basic_specify", "length": 255, "alias": "Specify", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_sanitation_infra", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" } ] }, "name": "sanitation_infra", "length": 255, "alias": "2. Does the Sanitation infrastructure meet the minimum infrastructure norms and standards?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "sanitation_infra_comm", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "toilets", "alias": "3. Please indicate the number of toilets", "type": "esriFieldTypeInteger" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_sufficient_toilets", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" } ] }, "name": "sufficient_toilets", "length": 255, "alias": "4. Are these toilets sufficient (Are they enough to service the number of users using the facility)?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "toilets_explain", "length": 255, "alias": "Please explain your answer", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_adequate_toilets", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" } ] }, "name": "adequate_toilets", "length": 255, "alias": "5. Are they adequate (Are they well maintained and dignified)?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "adequate_comment", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_functional", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" } ] }, "name": "functional", "length": 255, "alias": "6. Are they functional (Do they work, if flushable, do they flush)?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "funtional_com", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_wheelchair", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" } ] }, "name": "wheelchair", "length": 255, "alias": "7. Is there at least one toilet that is accessible for a person using a wheelchair?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "wheel_com", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_clean", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" } ] }, "name": "clean", "length": 255, "alias": "8. Are they clean?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "toi_com", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_resourced", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" } ] }, "name": "resourced", "length": 255, "alias": "9. Are they resourced? E.g. with toilet paper, soap, etc", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "resourced_com", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "comments", "length": 255, "alias": "Other Comments:", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_facility_water", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" } ] }, "name": "facility_water", "length": 255, "alias": "1. Does the facility have water supply (for drinking, food preparations and personal hygiene)?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "response", "length": 255, "alias": "2. Please select the type of supply", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_facility", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" } ] }, "name": "facility", "length": 255, "alias": "3. Does the facility experience any water supply interruption", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_interruption_often", "type": "codedValue", "codedValues": [ { "code": "often1", "name": "Daily" }, { "code": "often2", "name": "Once a Week" }, { "code": "often3", "name": "Montly" }, { "code": "often4", "name": "Rarely / Never" } ] }, "name": "interruption_often", "length": 255, "alias": "4. Please indicate how often", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "interruption_comment", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_supply", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" } ] }, "name": "supply", "length": 255, "alias": "5. Is there a backup water supply i.e. tanks?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "supply_comment", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "many", "alias": "How many?", "type": "esriFieldTypeInteger" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_water_interruptions", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" } ] }, "name": "water_interruptions", "length": 255, "alias": "6. When there is no water interruption, is water supply sufficient to meet the facility's needs?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "interruptions_yes", "length": 255, "alias": "Please explain your answer", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "add_comm", "length": 255, "alias": "Additional Comments", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_electricity_supply", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "other", "name": "Other" } ] }, "name": "electricity_supply", "length": 255, "alias": "1. Does the facility have access to an electricity supply?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_electricity_type", "type": "codedValue", "codedValues": [ { "code": "electricity_supply1", "name": "Grid" }, { "code": "electricity_supply2", "name": "Generator" }, { "code": "electricity_supply3", "name": "Solar power" }, { "code": "electricity_supply4", "name": "Wind generator" }, { "code": "electricity_supply5", "name": "Other" } ] }, "name": "electricity_type", "length": 255, "alias": "2. Please select the type of supply", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "elec_othr", "length": 255, "alias": "Specify", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "interruptions_backup", "length": 255, "alias": "3. During interruptions, what procedures are in place for backup power?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "electricity_comm", "length": 255, "alias": "Other Comments", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quet1", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quet1", "length": 255, "alias": "1. Does the facility have an emergency/disaster management plan?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quet2", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quet3", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quet3", "length": 255, "alias": "2. Has the plan been tested?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quet4", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quet5", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quet5", "length": 255, "alias": "3. Is there an approved business continuity policy and plan in place?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quet6", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quet7", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quet7", "length": 255, "alias": "4. Are emergency procedures (e.g. evacuation plan, marked exits) and equipment (e.g. fire extinguishers) clearly displayed and signposted within public spaces?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quet8", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quet9", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quet9", "length": 255, "alias": "5. Does the facility comply with relevant key Health and Safety requirements, including first aid requirements?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quet10", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quet11", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quet11", "length": 255, "alias": "6. Are there back up procedures in place for facility records and systems in line with their business continuity policy and plan?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quet12", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quet13", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quet13", "length": 255, "alias": "7. Is there is an approved risk management policy and plan in place?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quet14", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quet15", "length": 255, "alias": "Other Comments", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest1", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest1", "length": 255, "alias": "1. Are there any service delivery backlogs currently?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest2", "length": 255, "alias": "Please Explain", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest3", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest3", "length": 255, "alias": "2. Is there an effective queue management system in place? (A system may include: a person or signs directing users where to wait, an electronic system or a numbering system).", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest4", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest5", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest5", "length": 255, "alias": "3. Is there a manned reception or helpdesk, situated in a prominent position in the facility (where applicable)?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest6", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest7", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest7", "length": 255, "alias": "4. Does the facility display the target waiting times for users?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest8", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest9", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest9", "length": 255, "alias": "5. Is the total waiting time for each user minimal?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest10", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest11", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest11", "length": 255, "alias": "6. Are there queues or provisions made for users with special needs (i.e. the disabled, elderly, frail, pregnant women) to reduce waiting times?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest12", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest13", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest13", "length": 255, "alias": "7. Does the waiting area(s) have adequate seating to cater for the volumes of users?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest14", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest15", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest15", "length": 255, "alias": "8. Is the waiting area protected from adverse weather conditions?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest16", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest17", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest17", "length": 255, "alias": "9. Do users have access to clean drinking water in the waiting area(s)?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest18", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest19", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest19", "length": 255, "alias": "10. Do the staff treat users with courtesy, friendliness, dignity and respect. (Courtesy = the showing of politeness in one's attitude and behaviour toward others. Respect = to show regard or consideration for user's rights. Dignity = quality of being worthy of honour or respect)?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest20", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest21", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest21", "length": 255, "alias": "11. Do the staff address users in the dominant language(s) of the community?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest22", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest23", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest23", "length": 255, "alias": "12. Are user service delivery requests and/or queries are resolved during the first visit and without having to interact with too many different service staff members.", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest24", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest25", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest25", "length": 255, "alias": "13. Do facility staff wear name tags at all times?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest26", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest27", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest27", "length": 255, "alias": "14. Is the service delivery charter and service standards displayed?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest28", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest29", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest29", "length": 255, "alias": "15. Are the facility's grounds and outside areas kept clean and maintained?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest30", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest31", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest31", "length": 255, "alias": "16. Is the inside of the facility clean?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest32", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest33", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest33", "length": 255, "alias": "17. Are the opening and closing times displayed at the main entrance or within the facility?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest34", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest35", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest35", "length": 255, "alias": "18. Does the facility adhere to operating hours?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest36", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest37", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest37", "length": 255, "alias": "19. Are alternative resource planning procedures employed in the event of high rates of absenteeism or staff turnover, to reallocate work to ensure optimum service delivery levels?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest38", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest39", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest39", "length": 255, "alias": "20. Does the facility have administrative systems and procedures to ensure efficient management of its operations?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest40", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest41", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest41", "length": 255, "alias": "21. Are there documented and approved communication mechanisms that the facility uses with users/customers?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest42", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest43", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest43", "length": 255, "alias": "22. Are customer/user records kept in line with relevant record keeping laws and regulations?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest44", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest45", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest45", "length": 255, "alias": "23. Are there mechanisms, policies and procedures to ensure that customer/user information is kept private and confidential at the facility and is processed in line with applicable legislation? T.", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest46", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest47", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest47", "length": 255, "alias": "24. Are there policies and procedures in place for classification of information for sharing within and outside the facility.", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest48", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest49", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest49", "length": 255, "alias": "25. Are supervisory staff available for junior staff members to consult on complex areas?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest50", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest51", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest51", "length": 255, "alias": "26. Do all staff members have the required tools of trade (machinery, stationery, etc) to perform their duties?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest52", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest53", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest53", "length": 255, "alias": "27. Is innovation encouraged and staff are rewarded for creativity and innovation?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest54", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest55", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest55", "length": 255, "alias": "28. Are all posts filled as per the staff establishment?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest56", "length": 255, "alias": "29. How many posts are vacant?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest57", "alias": "30. How many of the vacant positions are funded", "type": "esriFieldTypeInteger" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest58", "alias": "31. How many are un-funded?", "type": "esriFieldTypeInteger" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest59", "length": 255, "alias": "32. Why are they not filled?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest60", "length": 255, "alias": "33. How is the facility affected by the non-filling of post(s)?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest61", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest61", "length": 255, "alias": "34. Are there procedures in place to effectively assist Deaf/Blind community members?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "questcom", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest62", "length": 255, "alias": "35. What is the absenteeism rate amongst management and staff?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "qcom", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_quest63", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "quest63", "length": 255, "alias": "36. Are there adequate internal control measures of re-issuing birth, marriage, death (BMD) certificates as well as passports?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest64", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "quest65", "length": 255, "alias": "Other Comments", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_bartb1", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "bartb1", "length": 255, "alias": "1. Does the facility have appropriate fencing and lockable gate?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "bartb2", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_bartb3", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "bartb3", "length": 255, "alias": "2. Is there 24 hours security on the premises?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "bartb4", "length": 255, "alias": "How many securities per shift", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_bartb5", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "bartb5", "length": 255, "alias": "3. Is there access control at the facility?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "bartb6", "length": 255, "alias": "Please elaborate", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_bartb7", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "bartb7", "length": 255, "alias": "4. Are the facility's restricted areas sign posted to prevent or minimise the risk of unauthorised entry?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "bartb8", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_bartb9", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "bartb9", "length": 255, "alias": "5. Where the facility handling cash, are there documented and clearly communicated procedures for handling cash?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "bartb10", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "bartb11", "length": 255, "alias": "6. What other physical security control measures are in place?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_bartb13", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "bartb13", "length": 255, "alias": "7. Has the facility been affected by Community Unrests / Vandalism / Climatic conditions in the past year?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "bartb14", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_bartb15", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "bartb15", "length": 255, "alias": "8. Does the facility (where applicable) have storage space for indoor and outdoor equipment?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "bartb16", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_bartb17", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "bartb17", "length": 255, "alias": "9. Is there sufficient and safe storage for all records kept?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "bartb18", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_bartb19", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "bartb19", "length": 255, "alias": "10. Are there adequate storage areas for full rubbish containers awaiting collection for disposal?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "bartb20", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_bartb21", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "bartb21", "length": 255, "alias": "11. Is the facility located within a reasonable km radius from where the customer's location where there is reliable public transportation to and from the facility?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "bartb22", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "bartb24", "length": 255, "alias": "Other Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_visibility1", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "visibility1", "length": 255, "alias": "1. Is there visible signage on the roads or paths leading to the facility?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "visibility2", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_visibility3", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "visibility3", "length": 255, "alias": "2. Is the facility identified on the external sign by the main gate/entrance?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "visibility4", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_visibility5", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "visibility5", "length": 255, "alias": "3. If there is any possible danger that someone might unintentionally walk in the path of a moving vehicle, is there some sort of warning sign and adequate lighting?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "visibility6", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_visibility7", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "visibility7", "length": 255, "alias": "4. Is there signage inside the facility that directs users to the correct service points and waiting areas?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "visibility8", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_visibility9", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "visibility9", "length": 255, "alias": "5. The signage is in English and the main language(s) of the surrounding community?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "visibility10", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_visibility11", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "visibility11", "length": 255, "alias": "6. Does the signage make provision for users that are illiterate to find the correct service points and waiting areas", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "visibility12", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_visibility13", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "visibility13", "length": 255, "alias": "7. Are the contact details of the facility's manager and key staff displayed prominently within the facility and available in all key communication platforms?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "visibility14", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_visibility15", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "visibility15", "length": 255, "alias": "8. Is there signage that contains information on services offered at the facility?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "visibility16", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_visibility17", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "visibility17", "length": 255, "alias": "9. Is there a fraud, corruption and maladministration prevention plan in place?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "visi_23", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "visi_24", "length": 255, "alias": "Other Comments", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "relations1", "length": 255, "alias": "1. What measures are in place to address the service delivery complaints from citizens? Are they displayed?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_relations3", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "relations3", "length": 255, "alias": "2. Is the community made aware of service standards? If so, how?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "relations33", "length": 255, "alias": "If so how?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "relations4", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_relations5", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "relations5", "length": 255, "alias": "3. Are users utilizing the services of the facility made aware of their specific roles and responsibilities to ensure efficient and effective service delivery?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "relations6", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_relations7", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "relations7", "length": 255, "alias": "4. Is there clearly marked complaints, compliments lodging mechanism (suggestion box, register, hotline number, email address) at this facility, that is easily accessible to users?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "relations8", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_relations9", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "relations9", "length": 255, "alias": "5. Is the complaints management system/ mechanism adequately resourced (people, technology and equipment)?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "relations10", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_relations11", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "relations11", "length": 255, "alias": "6. Do management review complaints lodged on a regular basis and provides feedback to users after resolution?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "relations12", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_relations13", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "relations13", "length": 255, "alias": "7. Is the fraud reporting mechanism/hotline displayed?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "relations14", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_relations15", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "relations15", "length": 255, "alias": "8. Is there someone responsible for monitoring/ compliance verification of the facility to norms and standards periodically?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "relations16", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_relations17", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "relations17", "length": 255, "alias": "9. Is information in respect of the facility matters published on platforms easily accessible to the community?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "relations18", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_relations19", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "relations19", "length": 255, "alias": "10. Has the facility published all means by which it can be reached (i.e. (Telephone, email, letter, social media, etc)", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "relations20", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_relations21", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "relations21", "length": 255, "alias": "11. Does the facility periodically solicit views about the quality of services through surveys?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "relations22", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_relations23", "type": "codedValue", "codedValues": [ { "code": "yes", "name": "Yes" }, { "code": "no", "name": "No" }, { "code": "na", "name": "Not Applicable" } ] }, "name": "relations23", "length": 255, "alias": "12. Are there any campaigns/outreach programmes in which the community is involved in?", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "relations24", "length": 255, "alias": "Comment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": null, "name": "relations25", "length": 255, "alias": "Other Comments", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_scoring_1", "type": "codedValue", "codedValues": [ { "code": "scoring_1", "name": "Not achieved" }, { "code": "scoring_2", "name": "Partially Achieved" }, { "code": "scoring_3", "name": "Fully Achieved" }, { "code": "scoring_4", "name": "Achieved Beyond Standard" } ] }, "name": "scoring_1", "length": 255, "alias": "Customers will not spend more than 2 hours in the queue before being attended to", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_new_births", "type": "codedValue", "codedValues": [ { "code": "scoring_1", "name": "Not achieved" }, { "code": "scoring_2", "name": "Partially Achieved" }, { "code": "scoring_3", "name": "Fully Achieved" }, { "code": "scoring_4", "name": "Achieved Beyond Standard" } ] }, "name": "new_births", "length": 255, "alias": "Processing of new births", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_cert_unabr", "type": "codedValue", "codedValues": [ { "code": "scoring_1", "name": "Not achieved" }, { "code": "scoring_2", "name": "Partially Achieved" }, { "code": "scoring_3", "name": "Fully Achieved" }, { "code": "scoring_4", "name": "Achieved Beyond Standard" } ] }, "name": "cert_unabr", "length": 255, "alias": "Unabridged certificates", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_reg_birth", "type": "codedValue", "codedValues": [ { "code": "scoring_1", "name": "Not achieved" }, { "code": "scoring_2", "name": "Partially Achieved" }, { "code": "scoring_3", "name": "Fully Achieved" }, { "code": "scoring_4", "name": "Achieved Beyond Standard" } ] }, "name": "reg_birth", "length": 255, "alias": "Registration of birth 16 years or older", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_final_adopt", "type": "codedValue", "codedValues": [ { "code": "scoring_1", "name": "Not achieved" }, { "code": "scoring_2", "name": "Partially Achieved" }, { "code": "scoring_3", "name": "Fully Achieved" }, { "code": "scoring_4", "name": "Achieved Beyond Standard" } ] }, "name": "final_adopt", "length": 255, "alias": "Process and finalize adoptions applications", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_ids2", "type": "codedValue", "codedValues": [ { "code": "scoring_1", "name": "Not achieved" }, { "code": "scoring_2", "name": "Partially Achieved" }, { "code": "scoring_3", "name": "Fully Achieved" }, { "code": "scoring_4", "name": "Achieved Beyond Standard" } ] }, "name": "ids2", "length": 255, "alias": "Processing of ID application", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_ids3", "type": "codedValue", "codedValues": [ { "code": "scoring_1", "name": "Not achieved" }, { "code": "scoring_2", "name": "Partially Achieved" }, { "code": "scoring_3", "name": "Fully Achieved" }, { "code": "scoring_4", "name": "Achieved Beyond Standard" } ] }, "name": "ids3", "length": 255, "alias": "Processing of ID for re-issue", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_ids4", "type": "codedValue", "codedValues": [ { "code": "scoring_1", "name": "Not achieved" }, { "code": "scoring_2", "name": "Partially Achieved" }, { "code": "scoring_3", "name": "Fully Achieved" }, { "code": "scoring_4", "name": "Achieved Beyond Standard" } ] }, "name": "ids4", "length": 255, "alias": "Smart card application", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_ids5", "type": "codedValue", "codedValues": [ { "code": "scoring_1", "name": "Not achieved" }, { "code": "scoring_2", "name": "Partially Achieved" }, { "code": "scoring_3", "name": "Fully Achieved" }, { "code": "scoring_4", "name": "Achieved Beyond Standard" } ] }, "name": "ids5", "length": 255, "alias": "Processing of temporary ID", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_mdr2", "type": "codedValue", "codedValues": [ { "code": "scoring_1", "name": "Not achieved" }, { "code": "scoring_2", "name": "Partially Achieved" }, { "code": "scoring_3", "name": "Fully Achieved" }, { "code": "scoring_4", "name": "Achieved Beyond Standard" } ] }, "name": "mdr2", "length": 255, "alias": "Marriage applications and handwritten marriage certificates", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_mdr3", "type": "codedValue", "codedValues": [ { "code": "scoring_1", "name": "Not achieved" }, { "code": "scoring_2", "name": "Partially Achieved" }, { "code": "scoring_3", "name": "Fully Achieved" }, { "code": "scoring_4", "name": "Achieved Beyond Standard" } ] }, "name": "mdr3", "length": 255, "alias": "Unabridged marriage certificate", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_mdr4", "type": "codedValue", "codedValues": [ { "code": "scoring_1", "name": "Not achieved" }, { "code": "scoring_2", "name": "Partially Achieved" }, { "code": "scoring_3", "name": "Fully Achieved" }, { "code": "scoring_4", "name": "Achieved Beyond Standard" } ] }, "name": "mdr4", "length": 255, "alias": "Marriage application if divorced", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_mdr5", "type": "codedValue", "codedValues": [ { "code": "scoring_1", "name": "Not achieved" }, { "code": "scoring_2", "name": "Partially Achieved" }, { "code": "scoring_3", "name": "Fully Achieved" }, { "code": "scoring_4", "name": "Achieved Beyond Standard" } ] }, "name": "mdr5", "length": 255, "alias": "Updating of divorce status", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_mdr6", "type": "codedValue", "codedValues": [ { "code": "scoring_1", "name": "Not achieved" }, { "code": "scoring_2", "name": "Partially Achieved" }, { "code": "scoring_3", "name": "Fully Achieved" }, { "code": "scoring_4", "name": "Achieved Beyond Standard" } ] }, "name": "mdr6", "length": 255, "alias": "Marriage registration if one party is deceased", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_mdr7", "type": "codedValue", "codedValues": [ { "code": "scoring_1", "name": "Not achieved" }, { "code": "scoring_2", "name": "Partially Achieved" }, { "code": "scoring_3", "name": "Fully Achieved" }, { "code": "scoring_4", "name": "Achieved Beyond Standard" } ] }, "name": "mdr7", "length": 255, "alias": "Processing of application concerning consent to marry a minor", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_mdr8", "type": "codedValue", "codedValues": [ { "code": "scoring_1", "name": "Not achieved" }, { "code": "scoring_2", "name": "Partially Achieved" }, { "code": "scoring_3", "name": "Fully Achieved" }, { "code": "scoring_4", "name": "Achieved Beyond Standard" } ] }, "name": "mdr8", "length": 255, "alias": "Letter of confirmation of marital status", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_mdr9", "type": "codedValue", "codedValues": [ { "code": "scoring_1", "name": "Not achieved" }, { "code": "scoring_2", "name": "Partially Achieved" }, { "code": "scoring_3", "name": "Fully Achieved" }, { "code": "scoring_4", "name": "Achieved Beyond Standard" } ] }, "name": "mdr9", "length": 255, "alias": "Verification of marital status", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_mdr10", "type": "codedValue", "codedValues": [ { "code": "scoring_1", "name": "Not achieved" }, { "code": "scoring_2", "name": "Partially Achieved" }, { "code": "scoring_3", "name": "Fully Achieved" }, { "code": "scoring_4", "name": "Achieved Beyond Standard" } ] }, "name": "mdr10", "length": 255, "alias": "Registration of divorce and issuing of letter of impediment", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_death2", "type": "codedValue", "codedValues": [ { "code": "scoring_1", "name": "Not achieved" }, { "code": "scoring_2", "name": "Partially Achieved" }, { "code": "scoring_3", "name": "Fully Achieved" }, { "code": "scoring_4", "name": "Achieved Beyond Standard" } ] }, "name": "death2", "length": 255, "alias": "Death registrations", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_death3", "type": "codedValue", "codedValues": [ { "code": "scoring_1", "name": "Not achieved" }, { "code": "scoring_2", "name": "Partially Achieved" }, { "code": "scoring_3", "name": "Fully Achieved" }, { "code": "scoring_4", "name": "Achieved Beyond Standard" } ] }, "name": "death3", "length": 255, "alias": "Death registrations outside South Africa", "type": "esriFieldTypeString" }, { "nullable": true, "editable": true, "defaultValue": null, "domain": { "name": "service_f1d7292c13144954900dcfdf31c6ff74_cvd_death4", "type": "codedValue", "codedValues": [ { "code": "scoring_1", "name": "Not achieved" }, { "code": "scoring_2", "name": "Partially Achieved" }, { "code": "scoring_3", "name": 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